- “It was one of the best programs I have seen. At 73 I have seen a lot of them. I spoke with several other people and advised them if they ever get the chance to take this it is so good. I also deal with a lot of guests on the sales side and have rethought some points of understanding. Thanks for the program.”
- Dianah Putman, Baron Hospitality Group
- “Your commitment to sharing your expertise and insights with [my team] is a privilege and a remarkable opportunity for everyone involved…Your willingness to support and guide us through this learning journey is a testament to your dedication to fostering growth and excellence in others. Your renowned expertise and innovative approaches in the field are incredibly inspiring…Once again, thank you for taking the time to enrich our training program. Your involvement is not just a contribution, but a pivotal moment for us, and we are deeply appreciative of it.”
- Snehal Adekar, A&R Hotel Group
- “I thought you were going to give me the tools to handle the public. But really what you gave me were the tools to handle myself, so therefore I could facilitate the needs of the public.”
- Sheila Flanigan, Flawless Delivery Participant
- “My favorite part of the Flawless Training was that it brought attention to a lot of communication skills and gave me grace. It taught me how to handle tough situations. I have always had a problem with that so being able to get the information and tools from this training really helped me.”
- Jessica Thomas, Baldwin Welcome Center off I-10
- “The Flawless training taught me how to have an open mind. Flawless also taught me how to deal with conflict resolution, how to deal with myself, and how to be my authentic self rather than to beat around the bush and hide away from conflict.”
- Shermoine Henry, Front Desk Supervisor, Stayover Suites Gulf Shores
